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I can't find a product I'm looking for?


The best practice when searching for a specific product is not too be too broad. The more specific you can be, the better. For instance, if you search on the site for “dog food”, you will receive 138 products returned, as the search is very broad.

However, if you search for “royal canin dog food”, you’ll notice you get 39 products returned. If you wanted to be even more specific and searched for “royal canin shih tzu” you would get ONLY one product, being Royal Canin Shih Tzu Junior. The more information you give, the more likely you will be returned products relevant to your request.

Another common mistake when searching for products is spelling errors. If you search for a certain product or manufacturer and can’t find it, please feel free to contact us on (07) 3801 1266 and let us know!